2011 Tourism Service Excellence Awards for Ocho Rios
include Rainforest Adventures Mystic Mountain
and our own Mike Drakulich (far right).
December 8, 2012.
Image courtesy of Jamaica Information Services.
This prestigious award is presented under the Tourism Service Excellence Programme (TSEP), from the Jamaican Tourism Product Development Company (TPDCo) the highest accolades given in recognition of excellence in service delivery.
Geared towards promoting excellence within Jamaica's tourism industry and recognizes the efforts of those who deliver service at an exceptionally high level. Jamaica Hotel and Tourist Association (JHTA), Evelyn Smith was quoted as saying the finalists for 2011 demonstrated that service delivery is not a “one-off moment”, but rather “but moments so woven together into…their daily life and work or (that of) their organization(s), that they become one with excellence”.
We couldn’t agree more. Delivering on of the best Jamaica activities with a high degree of service is not simple. It takes the coordination of multiple internal working groups plus cooperation with our partners and stakeholders. Mystic Mountain was one of 12 finalists of Hotel and Attractions and we applaud them all for their efforts in keeping the tourism industry in Jamaica strong with high quality product.
The awards were celebrated at the Ritz-Carlton Golf and Spa Resort in Montego Bay, on Saturday December 8, 2012 with Mike Drukalich accepting the award on behalf of RainForest Adventures, Mystic Mountain.
This award is a testament to the hard work and dedication of the entire Management and staff at Mystic Mountain who have consistently gone above and beyond to deliver a world class tourism product day in and day out.
Please help me in congratulating them on winning this prestigious award.
V.P. Sales and Marketing
About Rainforest Adventures at Mystic MountainThe Rainforest Adventures park at Mystic Mountain in Ocho Rios is the heart and soul of the Jamaica rain forest activities!
A must on anyone’s list of “green” things to do in Jamaica, the environmentally friendly Mystic Mountain attraction is an unforgettable rain forest adventure for everyone in your family. The rainforest tour lets you indulge in an up-close and personal visit with a fascinating ecosystem, plus it gives you the chance to let your inner thrill-seeker take charge on four exhilarating Mystic Mountain activities including the SkyExplorer, the Bobsled Ride, the Canopy Zip Line and the unique Mystic Waterslide.